Frequently Asked Questions
Straight answers about CCTV, water-level controllers, electrical work, access control, door phones, alarms, intercom and networking in Tenali.
Jump to: General · CCTV installation · Water-level controllers · Electrical services · Biometric attendance & access control · Video door phones · Intrusion & burglar alarms · EPABX & intercom · Networking & cabling
General
How do I get a quote from BR Security Systems?
Call or WhatsApp +91 94945 22338, or fill the enquiry form. Tell us what you need and where. We visit, check the site and send a written quote listing equipment make and model, cables, labour and any extras.
Where is BR Security Systems located?
Our office is at 2-7-39, Sindhura Residency, Balaji Towers Road, Near Kaviraja Park, Nandulpet, Tenali, Andhra Pradesh 522201.
Which areas do you serve?
Tenali first, then nearby towns and villages in Guntur district. We also take work in parts of Krishna and Prakasam districts and elsewhere in Andhra Pradesh where we can support it properly. See service areas or message us your location.
Do you work on homes as well as shops, offices and apartments?
Yes. We work on independent houses, apartments, shops, offices, schools, warehouses and other commercial buildings.
Can you do CCTV, wiring, networking and access control in one job?
Yes. Doing them together means one survey, one set of cable routes and one team to call if something needs attention later.
Do you repair or service systems installed by someone else?
Often, yes. Send us the brand and model and a short description of the problem on WhatsApp, and we will tell you whether we can help.
What is included in the quote?
Equipment with make and model, cables and fittings, labour, and anything extra such as pipes, brackets or civil work. If something is not included, we say so in writing.
What warranty do I get?
Warranty depends on the brand and product. We tell you the terms in the quote, before you decide. Ask us about maintenance and AMC options for your system.
CCTV installation
Which CCTV setup suits my property?
It depends on the area to cover, the light at night, how many days of recording you want, and your budget. A small shop and a large warehouse need very different setups, so we suggest a layout after seeing the place.
Can I view my cameras on my phone?
In most setups, yes. You need a compatible recorder and an internet connection. We install the app on your phone and show you how to use it.
More about cctv installation in Tenali →
Water-level controllers
Can a controller automatically switch my water pump on and off?
Yes, with a compatible controller. It switches the pump on when the level drops and off when the tank is full. We check your motor and starter first.
Will the controller work with my existing tank and motor?
Most standard tanks and motors can be matched. Very old wiring, unusual motors or long pipe runs may need changes. Send us the details and we will tell you honestly.
Does the selected controller include dry-run protection?
Only some models do. We list what each option offers in your quote, so you can compare before deciding.
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Electrical services
Do you handle new electrical wiring and repairs?
Yes. New wiring, rewiring, fittings, fault finding and board work for homes and commercial properties. Tell us what you need and we will confirm if it is within what we do.
Can you check my earthing?
Yes, we assess existing earthing and install new earthing where needed. It matters most for pumps, motors and equipment that give a mild shock.
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Biometric attendance & access control
Can one system handle attendance and door access?
Many devices can do both, but it depends on the model. We confirm this before you order.
Fingerprint, face or card: which one?
Fingerprint suits most offices. Face or card can work better where workers have rough hands or many people enter at once. We will talk it through with you.
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Video door phones
Can it unlock my door?
If your door has a compatible electric lock or release, yes. We check the door first and tell you what is possible.
Is it suitable for an apartment building?
Yes. A gate or lobby station can connect to each flat's monitor. The setup depends on the number of flats and cable routes.
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Intrusion & burglar alarms
Is this a fire alarm?
No. These systems detect break-ins. Fire detection is a different kind of system and is not part of this service.
Will pets or wind set it off?
Sensor choice and placement help reduce false alerts. If you have pets, tell us and we will plan around them.
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EPABX & intercom
How many extensions can I have?
It depends on the system model. Tell us how many people and rooms you have, and how many you may add later.
Can you do intercom for an apartment complex?
Yes. We connect each flat to the gate or security desk. If you also want video, see our video door phone service.
More about epabx & intercom in Tenali →
Networking & cabling
Why use PoE for CCTV?
PoE carries power and data over one network cable, so each IP camera needs a single cable run. It keeps installation neater.
Can you install CCTV, networking and access control together?
Yes. Doing them together means one survey, one set of cable routes and one team to call.
Need help choosing?
Tell us about your place. We visit, check it and give you a written quote with make and model listed.
